Privacy & Security

Privacy Policy

Your privacy is our priority. Learn how we protect and handle your data.

Last updated: January 2025

Information We Collect

Personal Information

We collect information you provide directly to us, such as your name, email address, and account preferences when you create an account or contact us.

Usage Information

We automatically collect information about how you use our service, including your interactions with features, pages visited, and time spent on our platform.

Device Information

We collect information about the device you use to access our service, including IP address, browser type, and operating system.

How We Use Your Information

Service Provision

We use your information to provide, maintain, and improve our AI-powered development platform and related services.

Communication

We may use your email address to send you service-related notifications, updates, and respond to your inquiries.

Analytics & Improvement

We analyze usage patterns to understand how our service is used and to improve user experience and platform performance.

Information Sharing

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, subject to confidentiality agreements.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect our rights and the safety of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

Security Measures

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

All data transmission is encrypted using SSL/TLS protocols, and sensitive data is encrypted at rest using advanced encryption standards.

Access Controls

We maintain strict access controls and regularly audit our systems to ensure the security and integrity of your data.

Your Rights

Access & Correction

You have the right to access, update, or correct your personal information. You can manage most of this information through your account settings.

Data Deletion

You may request deletion of your personal information, subject to certain legal and operational requirements. Account deletion will remove most personal data within 30 days.

Data Portability

You have the right to request a copy of your personal information in a structured, machine-readable format.

Data Retention

Retention Period

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

Inactive Accounts

Accounts inactive for more than 2 years may be subject to data archival or deletion, with prior notice to the account holder.

Legal Requirements

Some information may be retained longer to comply with legal, regulatory, or tax requirements.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@instai.com

Phone: +86 18816788897

We will respond to your privacy-related inquiries within 30 days.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.